What's included in the 30-day free trial?
Answer
The purpose of our 30-day free trial is to prove that the product will add value to your site without the need for any up-front commitment or investment from you. The trial will demonstrate how our learning based technology improves the relevance of the search results based on your actual customers’ behavior. Our goal during the free trial is to show you that our products work the way we say they will work and that we can perform the customizations required to meet the requirements of your business. Also by performing the trial we will better understand your needs and therefore can provide accurate pricing rather than using estimates.
During the trial period we will build the site search to match the look and feel of your site and to provide the features required for your sites products/content. Our technology will analyze the search activity on your site to learn what your customers are looking for and the search terms they’re using - you will see the relevance improving as the search learns from your users.
You will have access to our Merchandising and Administration Console which allows you to control the search results and monitor how your customers are searching. You will also have access to our search experts who will help you interpret the reports, teach you how to use the console and coordinate any changes required.
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